1. General

Even though we are asked this again and again: Unfortunately, we do not sell cats.

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The music is absolutely royalty-free. Our artists are not members of collecting societies (like GEMA, SUISA....) and the music is therefore not registered there. Our artists upload their music under the Filmmusic.io Standard License.

So you don't have to pay a cent to collecting societies - and you shouldn't do that under any circumstances.

Due to the so-called "Gema presumption" (for example in germany), however, you are obliged to provide proof: With an extended license you receive a release document for each song, with which you can very easily prove that the music is gemafrei. The document contains the name and address of the artist, the name of the song and also the license conditions.

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Yes, this website is legal. All the music was released under the Filmmusic.io Standard License, the musicians upload their own music.

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Each artist uploads his music independently. Filmmusic is a public marketplace, each artist is responsible for his own music. In the "Artists" section you will find various contact possibilities for each artist.

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We use Tunesat to scan the Internet as well as television channels. In addition, we use a newly developed technology based on an AI we train that automatically detects illegal uses of our music. If you have purchased an extended license, your customers will not receive a message.

Exact details about the technology used and how we find illegal uses are secret.

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If you can't find a song anymore through the search, then it's not there anymore. Songs that can't be found using the search function can't be licensed either. Filmmusic.io is just a marketplace for artists who upload music on their own responsibility. Please contact the respective artist if you have questions about songs that are no longer available, we can't help you.

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Actually, we do not offer any advertising on our website.

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Thank you very much for your interest. Here you can find the conditions.

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  • Free users and customers: MP3 (in most cases 320kbps, stereo, depending on what the artist uploads)
  • With extended license you additionally get: WAV, 44.1 kHz, 16bit, stereo (only for songs up to 10 minutes)
  • Additional files: Additional files are very different, depending on what the artist uploads.
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You can always find the current exchange rate here:
www.google.com/search?q=eur+usd

There you can also search for other currencies.

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No, we cannot afford such a program as a small company with unpaid volunteers without salary. We are already happy that we can raise the running costs.

Of course we are still happy if you send us security problems to the legal e-mail address mentioned in the imprint - we will gladly show our appreciation with a voucher code for music licenses.

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If you have seen a video on the internet that contains music from Filmmusic.io, but don't know the name of the song and the artist, we offer a music search. In this case we contact all our artists and ask them to tell us if this is their song.

The service actually costs 435 Euro, plus taxes (29 artists x 15 Eur). The amount must be paid in advance and cannot be refunded even if the result is negative.

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No, our website is only available in English. We have visitors from hundreds of countries and could not offer such competitive prices if we translated the website into every language. We assume that anyone working in the media field should understand English, the world language.

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Filmmusic.io is only a marketplace for music and not a law office. Since the artists already receive 70% of the total revenue (which is already much more than what is customary in the market), we cannot also take action against copyright infringement - this is not our job as a marketplace. This is the sole responsibility of the artists. If you suspect illegal use, please contact the artist directly.

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2. Usage of the music

Yes, the music is free, also for commercial purposes - IF YOU MAKE ATTRIBUTION. On our platform you will only find Filmmusic.io Standard License music published under a license that allows commercial use. The only condition for the use is that you make attributon - more information can be found in each download window. If you don't want to or can't name the author, you can buy a lifetime extended license for the song. In addition you often get more files and a download in Wave format.

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No, this is a big misunderstanding. Every artist still has the copyright to his music. Filmmusic.io Standard License music is often mixed up with "public domain" music which is free of copyright.

And because every artist owns the copyright for his music, he also has the right to sell extended licenses or to demand that the author be named.

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The question can be answered very easily: Where everyone who consumes your project sees it.

Some common examples...

Videos

YouTube and Vimeo credits can be placed in the video description or in the video itself.

Streaming

On your profile page, add a "Music" section to place the credits. We have created a special page with even more information about streaming here: https://filmmusic.io/faq/67

Video Games

Most commonly, credits are placed on a "Credits" screen found in the settings menu.

Live Production

Credits should be placed in the program for the production. If no program exists, a voice announcement can be made.

Films

Credits should be placed in the credits portion of the film, either before or after the main film section.

Podcast/Audio Production

Credits should be voiced - usually at the end of the production.

TV/Radio Ads

It is more common to purchase an extended license, but credits may be shown visually in the production, or done as a voice-over in audio-only media.

Music on Hold

It is more common to purchase an extended license, but it is possible to record a voice-over for each piece of music used.

Background Music

It is more common to purchase an extended license, but credits may be posted in a public area of the retail space.

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The attribution is mandatory and not voluntary. If you don't have the option of correct attribution (including link to the material and link to the license), you must purchase an extended license for each song.

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All information about the respective license and a text for Copy&Paste can be found for each song in the download window. Example:

Cinematic Suspense Series Episode 004 by Sascha Ende
Link: filmmusic.io/song/5798-cinematic-suspense-series-episode-004
License: https://filmmusic.io/standard-license

If you use two songs in your project, you have to do a copyright attribution twice, even if it is the same artist, here's an example:

Cinematic Suspense Series Episode 004 by Sascha Ende
Link: filmmusic.io/song/5798-cinematic-suspense-series-episode-004
License: https://filmmusic.io/standard-license

4bit Games by Sascha Ende
Link: filmmusic.io/song/5800-4bit-games
License: https://filmmusic.io/standard-license

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It is not okay to use any of the downloads on our site for:

  • Exploitation of children: This includes images or videos depicting children in a way that encourages or promotes attraction towards children.
  • Hate speech: This includes content that supports or condones violence or discrimination against individuals based on race, ethnicity, religion, disability, age, gender, nationality, sexual orientation or gender identity.
  • Incitement of violence: This includes content that threatens, or that is intended to incite, violence against an individual or group of individuals.
  • Harassment: This includes any form of harassment or bullying against an individual or group of individuals.
  • Defamation: This includes any untruthful comments about a person that has the tendency to lower their estimation in the eyes of others.
  • Copyright and third party intellectual property: Using the Filmmusic.io sites, products or services in violation of the copyright or other intellectual property rights of others is NOT cool, and is illegal, so please don’t do that.
  • Offensive content: This includes content that would cause offence to a reasonable person, including content that is posted for shock value.
  • Fraudulent, misleading or deceptive conduct: This includes making statements about your own products or services that are not accurate or impersonating others. You must also not use a false email address or misrepresent your affiliation with others. You must not use information gathered from or through the Filmmusic.io sites, service or products in a way that may confuse or mislead consumers (for example, automatically gathering information to set up a site that looks like one of our sites). You must also not use a false email address or misrepresent your affiliation with others.
  • Supply of regulated goods and services: This includes the supply of weapons or gambling.
  • Illegal activities: This seems like a no brainer but using Filmmusic.io products or services for any dangerous or illegal content or other purposes is NOT acceptable. You should always ensure you’re aware and comply with any applicable laws in your country or other jurisdictions you are located in or doing business in.
  • Illegal activities which cause harm to Filmmusic.io products or services or brand or others: Unacceptable content or links which might cause harm to the Filmmusic.io products or services or brand or others is definitely NOT OKAY with us. This includes pirated software, programs or archives that provide the functionality to gain unauthorised access to other systems or networks of any kind, Warez sites, files or web pages that contain viruses, trojans, malware or other applications designed to access a user’s equipment or information with illegal intentions and/or without the knowledge of the user. You must not modify, reproduce, display, publish, distribute, copy, transmit, perform, license, create derivative works from, transfer, or sell or re-sell any information, content, software, or item obtained from or through Filmmusic.io sites, services or products, other than in accordance with these terms or the license for the item.
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The text may not be changed. You have to make attribution without change as indicated in the download window. If you don't have the option of correct attribution, you must purchase an extended license for each song.

There is only one exception: It is allowed to adapt the text to your language.

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Distribution on iTunes or Amazon violates the Filmmusic.io Standard License, as you can NOT link the license as required. Links on covers in music shops are generally forbidden and there are usually no descriptive texts which would allow an extensive naming of the author or authors. A so-called "Featuring" is basically not allowed, because it violates the Filmmusic.io Standard License. So the answer is no. An extended license is required for each song, which eliminates the need for a copyright notice.

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No, because the necessary attribution is not possible here. A paid extended license is required.

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No, because the necessary attribution is not possible here. A paid extended license is required.

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Yes, the use is basically allowed for everyone, even for commercial purposes, if the author is mentioned. You can find more information about each song in the download window.

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The conditions for use and a text for copy&paste can be found in every download window. The Filmmusic.io Standard License license is also linked there. If you are unable to comply with the conditions in your project, you will need to purchase an extended license for the song. If you are unsure about your project, we recommend that you consult an experienced media lawyer.

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No, this is not permitted.  The publication of our music via the Youtube Content ID System is not permitted, too.

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No, sampling music is not allowed - neither with the standard nor with the extended license. You are not allowed to use samples to create new music.

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Make attribution or buy an extended license. You can find more information for each song in each download window.

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You can buy an extended license. More information can be found in the download window of each song.

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Credits must be placed so that a person with reasonable effort can find out about the music. How this is done can vary quite a lot in different media.

Things that must be included:

  • Name of the artist.
  • The name of the piece(s).
  • A link to the source of the music (web site)
  • The license you are using (a link to the license).

Here are some examples of how to do this on Twitch or other live streaming services...


1. Add a "music" page to your profile

On your profile page, add a "Music" section.

Eightbit by Lilo Sound
Link: filmmusic.io/song/5860-eightbit
License: https://filmmusic.io/standard-license

Rise Phoenix by Mikael Hellman
Link: filmmusic.io/song/5863-rise-phoenix
License: https://filmmusic.io/standard-license

[List of all the pieces of music on the playlist]

This will cover all the requirements!


2. Add an overlay to your video

If you don't want to add all of this to your profile page, you can put up a link as an overlay on the screen which goes to a page where you have all the information above.
You can also put the link on your profile page.

If you don't want to make a web page for the credits, you can display all of the information as an overlay during the stream.


3. Announce the information during the stream

If you don't want to create an overlay, you can just announce all of the information live on the stream.


4. Buy an extended license

If nothing of 1.-3. is possible, you have to buy an extended license for each song to use the music without making attribution.

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No. At least you shouldn't get clues like that. If you still get hints from Youtube, you have to appeal to Youtube and send a link to the original song of this page.

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Yes, editing and adjusting the music to your movie is of course allowed, such as looping, change speed, fade in or fade out, talk to a speaker or adjust volume. 

If you want to know more details about the license conditions, you can read them here Filmmusic.io Standard License

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No, and this is not planned either. If you want to play the chords, we recommend https://chordify.net/​​​​​​​

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We ask for your understanding that it is not possible for a service like Filmmusic.io to offer free music and also to check thousands of videos every day. You will find enough information on this website about how to name the author.

We can't give individual free legal advice for specific cases, so if you have further questions about your project or if the conditions are not clear enough, you should consult a lawyer. The conditions for the use of an audio file can be found in the download window of each song before downloading it.

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It is probably a technical problem on the part of Facebook, i.e. a false recognition. It is also possible that someone claims rights for himself that he actually does not have. You can make a dispute here:

https://www.facebook.com/help/contact/1653629651334864

or

https://www.facebook.com/support/legal/dmca_counter

Problems with Facebook

We tested the dispute functions on facebook and unfortunately never received an answer. So these forms are useless.

During our research we even read about other musicians who get copyright claims on music they just produced themselves and uploaded as video on Facebook. Facebook's music recognition is so bad that certain similarities are enough.

Facebook is slowly dying anyway and this is one more reason to go for more advanced platforms. Not everything goes smoothly on Youtube either, but at least you have the possibility to dispute and above all you can see who the copyright claim is from.

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The Filmmusic Standard license is valid from 12/17/2020. Before this date, the licenses linked to the song at the time of download apply. Any attributions do not have to be changed afterwards.

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The Standard License of Filmmusic.io corresponds in many respects to the well known "Creative Commons BY" license. However, since we need to protect our artists and at the same time provide more clarity for music users, we have introduced our own license on Fimmusic.io, which is a bit more specific and at the same time answers the most frequently asked questions.

New new license is valid from 12/17/2020 for all downloads and purchases.

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3. Voiceover generator

We give you 0,25 Euro for registration, after that each character costs 0,0001 Euro. That's 10 cents for 1000 characters.

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The only limitation is your credit amount.

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4. Extended licenses

Yes, no joke: People are really asking this question. I actually thought it would be obvious and easy, but I was wrong :)

So here it is, the instructions on how to order something on Filmmusic.io.

  • First create an account or login, if you forgot your password use the "Forgot password" feature.
  • On any song there is a "Add to cart" button - click on it.
  • The extended license is now in your cart.
  • If you want to buy more licenses for other songs, repeat this procedure.
  • When you have all the licenses you want in your shopping cart, click on "Cart" button in the upper right corner.
  • Follow the instructions and do the order.
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Go to your dashboard and click on "Extended licenses". Or if you are logged in, just click here!

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No, if you bought a license for a song and create projects for multiple customers, you don't have to buy a new license for each customer. The lifetime license is valid for all projects you create for yourself and your customers. When you deliver the video to the customer, also give them a copy of the release document for the song used in the video.

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An extended license costs 20 Euro (plus VAT). This brings you the following advantage:

  • You don't have to name the author in future projects you create (yes, you have read correctly, the license is valid for life for all projects you create for yourself or your customers with this song).
  • You'll get an official document as proof.
  • You can download the song as a wave file
  • For many songs you get additional files like e.g. Stems for it.
  • You support financially a great project like Filmmusic.io
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In case of free use you are obliged to name the author, the website and the license.

If you don't want to or can't name the author, you can buy a lifetime extended license for the song. In addition you often get more files and a download in Wave format.

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No, but the extended license is sufficient for this project as well. Special packages for sound reinforcement are planned.

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We are required by law to issue an invoice to each buyer. You will receive the invoice by e-mail and you can also find it in your account on your dashboard under "Invoices".

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An extended license is always valid for ONE song at a time. Each song can be added to the shopping cart using the "Add to cart" function.  In the download window of a song you will also find information about what you get with the extended license, this differs from song to song.

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No, these packages do not include extended licenses. A copyright notice is still mandatory. These packages only serve the purpose that you don't have to download each song individually. If you want extended licenses for songs, you have to buy them separately for each song.

Please also note that Filmmusic.io does not sell such packages. The packages are offered by the artists absolutely independent from us. The artists themselves are also responsible for billing and support.

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5. Payment

Current note on business credit cards (Europe): If your credit card or the payment no longer works, please note that the "3D Secure" (PSD2) procedure for business credit cards will be mandatory in Europe from January 1, 2021. If you do not contact your bank, your credit card will no longer be usable for payments on the Internet.

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Current notice regarding business credit cards (europe): If your credit card or the payment does not work anymore, please note that in Europe the "3D-Secure" procedure is mandatory for business credit cards since January 1, 2021. Please contact your bank to find out how to reactivate your credit card.

If the payment does not work because either nothing happens or an error message appears, this can have various reasons:

  • Paypal is temporarily not available
    • Solution: Wait some time and try again later. You can find unpaid invoices at any time on your dashboard under "Invoices": There you can simply click on "Pay now" for an invoice. You can check the paypal status here on https://www.paypal-status.com/product/production (search for "express checkout")
  • You use an adblocker
    • Solution: Disable adblocker
  • You are using an old version of Internet Explorer
    • Solution: Use Chrome or another modern browser
  • You are using Firefox and have popups disabled
    • Solution: Use Chrome or another modern browser or enable popups
  • You use security software such as "Kaspersky Internet Security" or "Duck Duck Go Privacy Essentials" with settings that are too restrictive.
    • Solution:  Temporarily disable your security software or change the security settings.
  • You are trying to use a Turkish credit card. Unfortunately, payments from Turkey are generally not possible. This has to do with Paypal and political reasons.
    • Solution: Use a credit card from a bank in another country.
  • You have no money
    • Get some money anywhere
  • Money transfer was declined by the bank
    • Talk with your bank
  • My credit card was declined
    • Load your card with money.
    • Talk with your bank
    • Get a new credit card
  • Paypal generally does not accept payments from you, no matter what payment method you use
    • Talk with paypal, perhaps you are banned?

If a payment did not work out, you do not have to order again. You can find unpaid invoices at any time on your dashboard under "Invoices": There you can simply click on "Pay now" for an invoice.

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If a payment did not work out, you do not have to order again. You can find unpaid invoices at any time on your dashboard under "Invoices": There you can simply click on "Pay now" for an invoice.

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Click on "My Licenses" on your dashboard. There you will find all your ordered songs and licenses. If a song offers additional downloads, you can find them in the download window of a song: Click on the download icon next to the heart of a song. A popup will open. If you have a license for this song, you will find all downloads for this song here. Attention: With the buttons "MP3" and "WAV" you only download the version that you can download without ordering.

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Please contact the email address in the imprint, we will help you by email.

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We also offer discounts for larger purchase quantities.

From 50 licenses = 5%.
From 100 licenses = 10%.
From 150 licenses = 15%.
From 200 licenses = 20%

Please contact us before you want to pay.

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Especially from government agencies, universities, schools or large companies, we repeatedly received the question whether payment is also possible by bank transfer. We have now created the possibility to activate bank transfer for individual accounts. This means: Orders will be automatically converted into an invoice which you will receive by e-mail.
We ask for your understanding that this is only possible for companies within the EU.
If you want us to switch your account to bank transfer, just send us a quick email: https://filmmusic.io/contact

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No, this is not possible with music licenses. Since our platform is aimed at businesses, refunds are generally excluded under applicable law.

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6. Premium music

The artists themselves decide what PREMIUM music is. PREMIUM music is not free, in many cases not even published under a Filmmusic.io Standard License and can only be downloaded and used with a corresponding extended license.

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Yes, PREMIUM music is also free from collecting rights by organisations such as BMI, GEMA, SUISA or others. So there are no further costs for the use.

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7. Around your account

If you are unable to log in, this is usually because you have not confirmed your account. After registration you will find an e-mail with a link in your account. The account will only be activated after a click on the link in the email. You should also search for this email in your Spam folder.

If you can't find an email, you can use the function "Forgot password" to create a new password after clicking on the link in the confirmation email. If an account has not yet been activated, it will be activated automatically.

Other possibilities why you can't log in are:

- You have disabled cookies
- You are using a VPN (proxy service)
- You use Thor
- You have Javascript deactivated

The last solution is: Register with a new account!

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We don't like data garbage either, so it would be nice if you delete your account when you don't need it anymore. After all, you created the account yourself, for whatever reason, and even confirmed it in an email - so you should also be able to delete it on your own.

Or do you also leave your garbage lying around everywhere on the street? No? Then it's time to clean up your digital trash, too :)

Yes, it's really easy and uncomplicated by logging into your account, clicking on "My data" on your dashboard, scrolling down and then clicking on "I want to delete my account". Then simply follow the instructions.

Or just do this (the short way, do it EXACTLY in this order):

  • Login (If you forgot your password, get a new one here)
  • Click here to delete your account (This link is of course only valid for logged in users, so log in before you click on the link)
  • Oh no, another email... but please wait for the email (perhaps also in your spam folder?)
  • Confirm the link in the email, click on it!
  • That's all, your account is removed, you will not get any christmas greetings and all your data is deleted
  • Drink a beer
  • Pet your cat

You see, deleting the account was not that difficult. And unlike the registration, this time you didn't even have to think of a username like "sexybunny42" :)

If you'd like us to read you a bedtime story to help you fall asleep at the end of this exciting affair, just email support@filmmusic.io.

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For security reasons, we do not delete accounts based on a single email only. Since email accounts can be hacked and we don't know if the email is really from you, only you can delete your account by logging in with your password and deleting your account yourself.

Furthermore, we strongly advise against using services that gain full access to your email inbox and the contents of your emails: For privacy reasons and especially for security reasons.

Any requests of this kind to our support system will generally not be answered, so save yourself the time.

You can find out how to delete your account here.

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No answer found?

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